Shipping Policy

Last Updated: October 26, 2025

DISPATCH INFORMATION

We aim to dispatch all in-stock items on the same working day (Monday–Friday) once payment has been received, excluding public holidays.
Our cut-off time for same-day dispatch is 2:00 PM (UK time).

Larger or bulk orders may require an additional working day to prepare, package, and arrange courier collection to ensure safe transit.

DELIVERY ARRANGEMENTS

Deliveries are made by our trusted courier partners between 9:00 AM and 6:00 PM on business days.

• Orders over £100 typically require a signature on delivery.

• If you are unavailable, the courier may deliver to a neighbour, leave the parcel in a safe location, or provide a calling card to arrange redelivery.

• Please ensure accurate address and contact details are provided to avoid delivery delays.

STANDARD DELIVERY (UK MAINLAND)

• Delivery timeframe: Usually within 2–3 working days after your order is placed.

• Cost: Free UK standard delivery applies to all items shipping to mainland addresses only.

Delivery Surcharges

Delivery surcharges may apply to remote or offshore locations as listed below, depending on parcel size and courier fees.

Regions affected:

• Northern Ireland

• Channel Islands

• Isle of Man

• Scottish Highlands & Islands

• Scilly Isles

Scottish Highlands & Islands postcodes include:
AB36–38, AB55–56, FK17–21, IV1–39, IV52–54, IV63, KW1–14, PA21–40, PH19–26, PH30–41, PH49–50,
HS1–9, IV40–51, IV55–56, KA27–28, KW15–17, PA20, PA41–49, PA60–78, PH42–44, ZE1–3.

If your postcode falls within these ranges, our team will contact you before dispatch to confirm the additional cost and delivery timeframe.

NEXT DAY DELIVERY

We offer Next Working Day Delivery to most UK mainland addresses for £6.99.

• Cut-off time: 1:00 PM (Monday–Friday).

• Orders placed after 1:00 PM will be processed the following business day.

• Next day delivery is not available for remote or offshore postcodes listed above.

COLLECTION FROM WAREHOUSE

You can collect your order directly from our facility:
Gym Fit Tech
Falconer Road, Unit 1–2 Spring Rise,
Haverhill, CB9 7XU, United Kingdom

Please contact us at info@gymfittech.com to arrange a collection time in advance so we can prepare your order for pickup.

INTERNATIONAL DELIVERY

Gym Fit Tech proudly ships worldwide.

To receive a shipping quote, please email us at info@gymfittech.com with:

• Your full international delivery address

• The list of products and quantities you’d like to order

We’ll respond promptly with a quote including estimated delivery time and courier options.

Please note:

• International orders may be subject to import duties, customs charges, or local taxes.

• These fees are the sole responsibility of the recipient and vary by country.

• Customs clearance procedures may cause additional delays beyond our control.

SHIPPING UPDATES AND TRACKING

Once your order has been dispatched, you will receive an email confirmation containing your tracking number and courier details.
Tracking updates are typically available within a few hours of dispatch.

DAMAGED OR MISSING ITEMS

If your order arrives damaged or incomplete, please contact info@gymfittech.com within 48 hours of delivery with photos and details of the issue.
We will promptly assist with replacements or claims with our courier partners.

ADDITIONAL INFORMATION

• Delivery times stated are estimates and may vary due to courier capacity, weather, or peak season demand.

• We are not responsible for delays caused by incorrect delivery details or missed delivery attempts.

• All deliveries are made on business days (Monday–Friday), excluding UK public holidays.

This Shipping Policy aligns with UK consumer law and Shopify standards.
It clearly outlines delivery expectations, regional surcharges, and international terms to prevent disputes