FAQ

Gym Fit Tech – FAQs

What sizes do your micro plates come in (kg & lb)?

Gym Fit Tech offers common fractional sizes so you can fine-tune loads in both kilograms and pounds. Typical options include 0.25 kg, 0.5 kg, 0.75 kg, 1.0 kg (and their lb equivalents). Check each product page for the exact lineup and bundle options. Using paired increments per side keeps bar balance and lets you progress predictably without overshooting target RPE or technique quality.

Do you offer matched left/right pairs and full fractional sets?

Yes. Matched pairs help maintain symmetry, and full sets bundle our most-used sizes for linear progressions. Sets are ideal for home gyms and coaches who need consistent micro-steps across athletes. See the product pages for current set compositions and any savings versus buying individually. Pairing plates per side ensures balanced loading and repeatable progress over weeks and blocks.

What’s the inside diameter, and which bars do they fit?

Gym Fit Tech micro weight plates use a 32 mm standard hole with a 15 mm slot, designed to seat over the grip/handle section on most dumbbells, kettlebells, and Olympic barbells. This enables precise micro-loading without relying on the 50 mm sleeve. Confirm your handle diameter and clearance before purchase—our snug, repeatable fit supports progressive overload without plate creep.

Do micro plates fit Olympic 50 mm barbells?

Yes—Gym Fit Tech plates are designed to sit on the bar’s grip/handle area, not the 50 mm sleeve. This delivers secure, repeatable micro-loading on Olympic barbells without interfering with collars. Measure your handle diameter to confirm fit and check clearance near the shoulder/collar before training.

Do women benefit from micro plates the same as men?

Absolutely. Fractional loading supports consistent progress on lifts where weekly increases are modest. Many lifters—women and men—find +0.25–1.0 kg per side ideal for sustainable gains. Gym Fit Tech micro plates make these small, reliable steps easy across linear progressions and peaking blocks without compromising form.

Will a heel wedge help if I have long femurs or a tall torso?

Yes. Longer femurs or taller torsos increase hip travel and forward lean. Elevating the heels with a wedge reduces ankle demands and helps maintain a more upright torso, improving depth and balance. Start with a moderate angle and adjust based on bar path and knee tracking. Gym Fit Tech wedges provide stable traction for repeatable positions.

Are wedges suitable for rehab, older lifters, or beginners?

Often, yes. A moderate wedge can enable depth and alignment while you address mobility and strength capacity. Keep loads conservative, progress gradually, and pair with coaching and mobility work as advised. Gym Fit Tech wedges offer non-compressive support so movement quality remains consistent as tolerance improves across training blocks.

What does a squat wedge (heel elevator) do and why use one?

It elevates your heels to reduce ankle dorsiflexion demands, helping you hit depth with a more upright torso and cleaner knee tracking. Gym Fit Tech wedges provide a stable, grippy platform so you can bias quads and keep consistent mechanics as load rises.

Do heel wedges help ankle mobility and depth in squats?

Yes—elevation reduces required dorsiflexion so you can reach depth with better torso position while you work mobility separately. A firm, non-compressive surface keeps depth and balance consistent as fatigue accumulates.

Can a squat wedge reduce knee or lower-back strain?

For many lifters, improved torso angle and knee tracking reduce compensations that irritate knees or lumbar spine. Use the lowest effective angle and progress gradually while addressing underlying mobility and strength.

How do I update delivery preferences after dispatch (safe place, neighbour)?

After dispatch, most changes must be made via the courier’s in-flight options using your tracking link. You can often nominate a neighbour or safe place, or schedule redelivery. Some changes may affect insurance coverage or require a signature for high-value orders. If options are unavailable, contact support with your order and tracking numbers.

Can I split an order into multiple shipments?

We typically ship together for simplicity, but large or mixed-availability orders may be split at our discretion to reduce delays. If you prefer separate shipments, contact us before dispatch. Note that additional shipping charges may apply and delivery timelines can differ by parcel depending on courier processing.

Do you deliver to BFPO or PO Box addresses?

Some couriers cannot deliver to BFPO or PO Boxes. Please provide a full street address where someone can receive parcels during business hours. If you require BFPO handling, contact us before ordering so we can confirm service availability and any documentation needed for successful delivery.

My parcel is marked “delivered” but I didn’t receive it—what now?

First, check with neighbours and safe places indicated by the courier. Review the tracking photo/notes if provided. If still missing, contact the courier and then our support within 48 hours so we can initiate an investigation. Timely reports help us work with the courier to resolve claims and arrange replacements where appropriate.

How do pre-orders and backorders affect dispatch times?

Pre-order/backorder items ship when stock arrives. If your order includes in-stock and pre-order items, we may hold or split shipments depending on availability and your preference. Lead times shown on product pages are estimates and may change with production or courier capacity, especially around peak seasons.

Can I combine in-stock and pre-order items in one shipment?

Yes, but the order will usually dispatch when all items are ready. If you need in-stock items sooner, request a split shipment before dispatch—additional shipping costs may apply. We’ll confirm the most efficient option based on item size, weight, and courier timelines to minimise delays.

What packaging do you use—are materials recyclable?

We use sturdy outer cartons and protective materials sized to product weight and geometry. Where possible, packaging is recyclable; please check local recycling guidance for films and tapes. We continuously review packaging to balance protection in transit with material efficiency and environmental considerations.

How do I initiate a warranty claim or return?

If your order arrives damaged or develops a fault, contact support with your order number, photos, and a description within the stated window. We’ll guide you through troubleshooting and next steps, including replacements or returns. For change-of-mind returns, review our returns policy for timeframe, condition requirements, and return shipping instructions.

What is your return window and condition policy?

Returns are accepted within a defined window when items are unused, in original condition, and include all packaging. Hygiene or custom items may be excluded. Check the Returns Policy page for the current timeframe and any exceptions. Initiate returns promptly so we can verify condition and issue the appropriate resolution.

How long do refunds take once a return is received?

Once your return is inspected and approved, refunds are typically issued to the original payment method within several business days. Bank processing times vary. We’ll email confirmation when the refund is initiated. If you do not see funds after our confirmation, contact your card provider with the reference from our email.

Do you offer trade/wholesale shipping rates for gyms and coaches?

Yes—bulk orders may qualify for trade pricing and consolidated shipping. Share your item list, quantities, and delivery address, and we’ll provide options optimised for weight, volume, and courier service levels. Consolidation can reduce total cost and handling for facilities ordering across multiple product lines.

How are remote-area surcharges calculated?

Surcharges depend on courier routing, parcel weight/volume, and postcode classification. If your postcode falls within a remote/offshore range, we’ll confirm any additional fee and adjusted transit time before dispatch. This ensures transparency and avoids unexpected charges at delivery.

Do you provide customs HS codes for international orders?

Yes. Commercial invoices include HS codes and product descriptions to assist customs processing. While we aim to minimise delays, customs clearance times vary by country and season. Any duties or taxes are payable by the recipient. Use your tracking link to monitor progress and contact local customs if needed.

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